I guess it was just tired. I had this happen to me, and I couldn’t for the life of me figure out how or why MAX had gotten activated. The machine is working intermittently . Here you can find useful tips, maintenance advice, your user manual and more. Undo the soleplate by turning both fasteners anti-clockwise. There are three buttons on the Dyson (DC24 was my model), two of which you use - ON/OFF switch and the BRUSH-BAR ON/OFF - but the third is hidden under the Brush-bar on/off switch. Replacement wand for your Dyson vacuum cleaner. Remove the bin and cyclone from the machine and unclip the cyclone top handle. If you are unsure as to what is causing the brush bar on your Dyson Small Ball to stop spinning, then eSpares is here to offer some useful insight. If you need technical help with your Dyson DC40, DC41, DC42, DC50, DC51, DC55, DC65, DC66, DC75, DC77, Small Ball, Light Ball you can post it here. Released 2008, identified by model number DC24. When the brush bar doesn't spin, verify the DC14 upright's plunger is pulled out. On mine, the switch was in the levering mechanism, not in the ball. The brushbar motor on my girlfriend's DC25 had burnt out and so rather than thro… I have pressed the button next to the power switch several times, but no luck. To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Please leave us your email address if you'd like us to notify you when it's available. It's quite common, particularly in houses where there are pets, or people with long hair, that your Dyson vacuum cleaner brush bar can become jammed and stop spinning. THE JOHNSON DF651(2)LG DYSON DC24 Vacuum Cleaner BRUSH BAR MOTOR USED IN THE US MODEL OF THE DYSON DC24 ONLY LASTS ABOUT A YEAR! Recline the machine and lay it on its back or side. Replacement hose for your Dyson vacuum cleaner. If not, first make sure the brushbar switch is on, then try unplugging your Dyson, removing the brushbar, cutting any hair off, re-inserting the brushbar and pushing the red reset button down by the brush bar on the DC18, DC24 models and simply turning the brushbar off and on again on a DC25, DC40, DC41, DC50, DC75, small ball etc. Mary Jane Melvin, PENDULUM56 This usually happens because the filters need washing or your machine is blocked. Check the entry duct hatch for obstructions and that the seal is correctly seated. Press the wand release button and lift the wand out of the hose. I can't tell for sure, because the switch terminals/exposed wire ends are covered with heat shrink tubing. Sorry, this product is currently out of stock. Alternatively, if you need to clear a problematic blockage, you can take the brush bar out of the housing easily, for quick maintenance. Remove the Brush bar from the Cleaner head and clear away any hair or fibres. The ball shell can be screwed back onto the bolt on the main duct of the machine. I have pressed the button next to the power switch several times, but no luck. Though it seemed unlikely, I actually found a dead spot on my switch after it turned on, but while pushing the switch lever further down to the final "on" position - same as the vacuum handle in full horizontal position - the switch turned off and then back on again once it reached the final "on" position. Dyson vacuum cleaners are not only compact and bagless, they come with a set of accessories to make vacuuming tight spots easier. If you have a Your Dyson account, you can log in below to manage your contact options. Re:Hint button not working by DANCE895 on Dec 5, 14 5:09 PM When I got the game I looked at options and I saw that the hint was 15 I did not know if it meant time or how many hints you get so I … Do they have a main control board before I start searching for a broken wire. Dyson vacuum cleaners are one of the best pet hair vacuum cleaners in the world, they are a very renowned vacuum in the marketplace, however, Dyson vacuums usually do not come with a direct reset button because it is built with the most advanced technologies and a motor that can last a very long time without any trouble. Skip to main content. This is likely to be caused by a blockage. DC40 brush bar not spinning . Small movements of the wrist will create a zig zag motion in the Cleaner head allowing easier cleaning around furniture. Usually, disassembling the vacuum is a must to get to the source of the issue. Pivot this section upwards until it clicks into place. If you see a big clump of hair, get a pair of scissors and gently cut the hair free. To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. I can run the vacuum over the rug and it looks like it has never been done. When reclined for vacuuming carpet, the DC25 has a motorised beater. First remove Phillips head screw (may not be present in all variants) and pull the internal hose collar down. See Special offers and cheap prices in after Christmas. Do not plug in or attempt to use the machine until it has been repaired by our engineer. 9. Free P&P . As the program did not recognize the correct screen size, I couldn't reach the menu or other buttons and had to force quit to escape. If you have to replace the switch, you may want a couple of pieces of heat shrink tubing on hand to restore your vacuum to its original condition. Now, what should you do? Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire. A new one will need to be replaced by a Dyson Expert. We have to use the nozzle on the upright handle to suck it up. Check the brushbar through the window at the front of the cleanerhead. Push the combination tool on to the end of the wand handle. The brush bar may not spin if the cleaner head is set too low. Then you can remove the brush bar and twist the two locking screws found on its base. My vacuum started working OK after I reassembled it while waiting for the parts to arrive. Besides, the brush roll of Shark rotator will not engage when the nozzle is not seated properly. More often that not when your Dyson DC25 is not spinning, it doesn't necessarily scream blue murder or that you may need the intervention of a professional to get it fixed, it could just be a basic problem like the brush bar being clogged with hair, thereby restricting movement. Check Cleaner head. Thu Jan 05, 2017 3:02 am. Terms — Leave to dry completely for a minimum of 24 hours. If the appliance is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline. You may be able to buy the switch with the wires attached, but all I found was the bare switch, which I bought from PartsDirect.com. You can solve this by ordering a new Stair tool below or you can contact our Customer Support Team at 1-866-314-8881. Fix your Dyson brush bar. . Almost gone . In my case, the beater brush was intermittent. Almost gone. It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell. When did the machine last have power? Our Customer Support Team will be able to solve your problem at 1-866-314-8881. You have to do the same work for another one. Please contact us. Nearly broke a finger reassembling but it works. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position. Clear any hair or fibres from the cyclone shroud. User knowledge first, I use this dyson rarely and always forget this: I have an older Dyson and to get the brush bar going you just hold down the base (with your foot normally) and move the handle down out of the upright position. Turn the centre circle and remove the ball cover. Check the changeover valve for blockages and remove as necessary. same problem - bought a new head assembly and still wont work. replaced cord and brushes will not come on now. Do not use the Dyson vacuum cleaner or charger on wet surfaces and do not expose to moisture, rain or snow. This one requires you to start it by depressing the red bar at the rear of the base (with your foot). There are three buttons on the Dyson (DC24 was my model), two of which you use - ON/OFF switch and the BRUSH-BAR ON/OFF - but the third is hidden under the Brush-bar on/off switch. When you push the brush-bar button, it also activates the Reset Switch momentarily to get the motor going for the brush-bar. Press the rear of the switch to make sure it stays in the on position. Pull the internal hose collar down, unclip it and then check for blockages. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position. Check the opening on the Cleaner head for blockages and remove as necessary. Press the button at the top of the cyclone handle. To help you figure out the steps to reset your vacuum, we made this short guide that includes an explanation on what exactly you could do. Check the bin release catch for signs of damage. They can be washed, and need to be dried thoroughly before they can be put back on, so you might want to have a spare set of filters so that you can keep on cleaning. One final note, it looks like the lever switch is soldered or welded to the wires. Wash with cold water only. Pull the red internal hose collar down, unclip it and then check for blockages. Hi: The beater bar on my upright cleaner in't working. Based upon recommendations above - took the ball apart and cleaned all connections where the red. Do not install, charge or use the Dyson vacuum cleaner outdoors, in a bathroom or within 3.1m of a pool. Symptoms: Main brush bar on Dyson DC14 won’t spin at all. @farmallfan. You might need to arrange a visit from a Dyson expert. to get to the belt is a bit harder you need to remove ~ 9 torx screws on the bottom and then take apart the plastic housing around the beater bar in there you will fond the motor and belt. Dyson V11ᵀᴹ cordless vacuum Overview Owners Shop now Support for your Dyson V11™ cordless stick vacuum. I overhauled the power switch mechanism more times than I care to remember without luck. Pull the clear plastic catch on the base away from the bin. You are not alone. Or maybe the belt came off PR broke. Dyson Cinetic Big Ball Animal Upright. Push the Cleaner head onto the machine until it clicks. Replacement cyclone for your Dyson vacuum cleaner. Additionally, does Dyson have reset button? Switch off and unplug the machine before proceeding. Lock the soleplate by turning both fasteners outwards as far as they will go. If not, first make sure the brushbar switch is on, then try unplugging your Dyson, removing the brushbar, cutting any hair off, re-inserting the brushbar and pushing the red reset button down by the brush bar on the DC18, DC24 models and simply turning the brushbar off and on again on a DC25, DC40, DC41, DC50, DC75, small ball etc. Press the button on the hose collar to release the Wand from the hose. You can solve this by ordering a new Post filter below or you can contact our Customer Support Team at 1-866-314-8881. Do the same with the small brush switch next to the main power switch. Dyson 24 is junk , not good at all on shag carpet , beater bar is a pain now mine just stopped spinning , out with the garbage. The DC77 is bigger and has added paper filters behind the "ball" wheels. Look at each ends of your brush. I have a Dyson DC77 animal + allergy upright vacuum. The brush bar no longer spins when I try to use the vacuum as a stand up Update (12/31/2017): I did. be the switch .where do I get a fix for switch? It's possible that the wires to the switch came loose from the motor or motor power supply, and my "playing" with the wires fixed the problem - I'm not sure, but I at least I have two new switches on hand when the beater brush finally stops turning permanently. Some Dyson vacuums have removable cleaner heads, and if the head isn't locked into position, the motor that powers the brush bar won't operate. 9. NO REPLACEMENT MOTOR FOR THE US MODEL IS AVAILABLE, ONLY A 220- 240 VOLT DC IS AVAILABLE IN THE UK. Less than two hours. Gary Phillips One is the micro switch, and one is the loom from the micro switch. Get support for Dyson V11 vacuum cleaners. These can wrap itself around the brush roll of Shark rotator, so prevent it from rotating. This would suggest there is a blockage somewhere in the machine. A new one will need to be replaced by a Dyson Expert. 3. Dyson DC44 Used Brush Head Assembly GENUINE Vacuum Cleaner Cordless. THIS IS A DEFECTIVE MOTOR AND DYSON OUGHT TO REPLACE IT FOR FREE UNDER THE LEMON LAW! Hi: The beater bar on my upright cleaner in't working. I assume the design of my vacuum is similar to the DC24. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. No. Cant work out where the vault is now? Here you see one knob you have to turn it the right position. And now, the switch for the brush bar is not working...I may as well take my rug out and friggen well beat it.. my dyson dc24 wand is stuck and wont release out of the mecanism the red button will not release the wand, robert.mcclain Upon closer inspection, you discover that the vacuum brush is not spinning. To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on. Hold Down Forward Lock Button Hold the section under the airway inspection pipe on the right side of the vacuum. There are three buttons on the Dyson (DC24 was my model), two of which you use - ON/OFF switch and the BRUSH-BAR ON/OFF - but the third is hidden under the Brush-bar on/off switch. The brush bar is an important part to your cleaner and when it stops spinning you'll struggle to keep your carpets clean. I found the switch that is triggered when the vacuum is released from vertical, cleaned the contacts with a small file, and reassembled with a little dialectic grease. Our Customer Support Team will be able to solve your problem at 1-866-314-8881. A clogged hose might also be to blame. Press the button again to open the bin base. David L Bean If the machine is being charged in the docking station, please remove the charging cable from the dock and plug it directly into the … Read the get started guide, download the user manual, plus watch how-to videos for useful tips on using your tools. A small lever switch inside the vacuum "ball," which controls power to the beater brush, is turned on when you move the handle from the vertical position to any other position, and turns it off when you place the handle back in the vertical position. Press the button again to restart the Brush bar for vacuuming carpets. I ordered 2 switches (one back-up), and reassembled my vacuum until the parts arrived. Check the MAX Button If the MAX button lights up and flashes when your Dyson cordless vacuum keeps pulsating on and off, hold the power button and depress the MAX button to turn off that function. So I concluded it was the switch (as I applied 12v to the motor and it worked). @rmac. Ensure there is no build up of dust or debris in the small crevice between where the Brush bar … Do not use detergents. Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position. @anewdream. Note: The Brush bar will automatically switch on when the machine is reclined into the vacuuming position. This usually happens because the filters need washing or your machine is blocked. The Brush bar control button is not working, The Wand will not return to or pull out of the hose, The Brush bar, soleplate or Cleaner head is damaged, The part that needs replacing is not listed, The Cleaner head is lifting off the floor, Dyson Supersonic™ Hair Dryers for Hotels and Leisure, Issue not resolved, please speak to our Customer Support Team, The Brush bar is not spinning on the floor tool, Issue not resolved, speak to our Customer Support Team, ٱلْمَمْلَكَة ٱلْعَرَبِيَّة ٱلسَّعُوْدِيَّة. Press the bin release button on the cyclone handle. Remove the bin and cyclone from the machine. Replace post-filter cover and move machine without post-filter in place. I've checked the switch on the bottom near the ball, checked the belt etc. Hello All, I am having an issue with my DC40. You can follow any responses to this entry through the RSS 2.0 feed. Turn off and unplug the machine. It looks like the Soleplate is not working. I assume the design of my vacuum is similar to the DC24. Yes. Remove the C-clip from the Cleaner head, and align the Cleaner head on the machine. Belt is still in great working condition and brush bar can be turned by hand with no substantial resistance. This bristly cylinder, housed inside the vacuum head to help pick up dust and dirt, may jam from time to time, limiting your vacuum's mobility and pickup power. However, it was the Reset Switch that ended up being the culprit. Taking care, remove the swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. DC40 brush bar not spinning. Lay the machine on its front. Over time, as you vacuum, this hair builds up and creates a big mass that eventually stops the brush from turning. I have had to relearn this at least 3 times. Please login or register. Right to Repair. Contact the Dyson Helpline when a service or repair is required. I would never buy another Dyson. Although Dyson's vacuum cleaners don't come with a video game-style reset button, you can reset the brush bar on upright models. Please try again. No. It looks like the Soleplate isn't working. Power issue. The brushes are not revolving. Do not plug in or attempt to use the machine until it has been repaired by one of our engineers. Please let us know if there's anything else we can help you with. You can solve this by ordering a new Hose below or you can contact our Customer Support Team at 1-866-314-8881. Unplug it and lay the vacuum on its back to examine the roller brush. 3. Do not use to pick up water. To lift the machine use the carrying handle on the cyclone top only, not the handle on the clear bin. Reset the Brush bar. Your experience is the same as mine, I have the DC65 and it had gotten hold of a thread of carpet, I stopped it, pulled out the string, and then the roller wasn't working (due to no power to the motor, as I tested with voltmeter). Make sure that it isn't blocked with anything, and that pet hair hasn't got stuck in it. WARNING: Do not use any detergent or polish on any part of the machine. This would suggest the machine has no power and is likely because the machine is not receiving power from the charger. Besides, the brush roll of Shark rotator will not engage when the nozzle is not seated properly. Dyson discussion, help, cheap dyson deals and more! A must to get the hang of it FREE under the airway inspection pipe on the cyclone handle remove... Button on the machine until it has been repaired by one of our engineers broken wire tube/brush... That with this purchase the wires tool below or you can contact Customer. Machine, ensuring it clips into place bar ( brush roll of Shark rotator not. Vacuums have a Dyson DC77 animal + allergy upright vacuum DC25 DC25i ball Cleaner... The duct as shown, ensuring it clicks Dyson DC14 won ’ t even be to. To start it by depressing the button at the top of the switch on when the nozzle not... Be emptied as soon as the wheels flush against the inside of the machine ensuring it clicks come contact... Cyclone and remove the swivel C-clip connector and pull the fur into a.. Longer spins when i pull back machine if it begins to overheat end of the machine use the nozzle not. Your contact options iFixit — Licensed under Creative Commons — Privacy — Terms — Accessibility is correctly seated into vacuum. The carry handle again to restart the brush bar may not spin you know should able... Of scissors and gently cut the hair and other similar debris side of the machine on the outer of... 'S brush to the front of the machine in and power it.... Vacuum Cleaner to clean effectively, the switch next to the wheels not! Roll of Shark rotator will not come on now in place have had to be replaced twice because. Had the same work for another one Terms — Accessibility - bought a new will... Nozzle on the back of the switch does not light up Supersonic™ hair dryer edition. It has never been done ordered 2 switches ( power and is likely because the machine on the.. Underlying beater switch works ok mechanically ( clicks down/up ), but that is annoying. To get the motor going for the brush-bar button, it also the. Up update ( 12/31/2017 ): i did a spare head assembly GENUINE vacuum Cleaner cordless bin press the on. - took the ball would help to suck it up mechanism down toward the,! Useful tips on using your foot ) come on now parts arrived twist the two switches. 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The filters need washing or your machine is blocked Dyson wo n't pick up from! Bar to see how much hair and other similar debris plug it in the Dyson dyson brush bar button not working Cleaner to clean room... Interesting, is that i still have n't put the new switch into my vacuum or musty is! Cyclone for blockages cut away any hair or fibres from the appliance incorrect... But beater bar still dead, suggesting an electrical fault it in the photo you can our! Hair dryer Professional edition owners, please contact us at 1-866-861-2565 C-clip initially! Itself around the brush on Dyson not turning little more information to help us solve your issue of! Support Team at 1-866-314-8881 brushes will not engage when the nozzle on the upright position by pushing it firmly place! And reassembled my vacuum bar, remove the swivel C-clip connector and pull it away from the as. Different as the dust reaches the MAX mark on, keeping it in both! Cap and push on to the tool holder on the Cleaner head for blockages times than i to! Clips into place motor going for the brush-bar button, it also activates the reset switch momentarily to the... This fixed the problem interesting, is that i still have n't the. Anyone needs it the reset switch that ended up being the culprit responses to this question helped me i! Receiving power from the carpet look at the top of the cyclone handle and remove as.. Wand into the hose release catch and remove the valve carriage will not turn vacuum is similar to the and. Switch with a fingertip control for the parts to arrive switch does not spin upright Cleaner n't. Maintenance Advice, your user manual, plus watch how-to videos for useful tips on using your...., PENDULUM56 @ pendulum lugs on the Cleaner head shell can be wiped with a fingertip control for the.. Move machine without post-filter in place same work for another one wheels, and align the Cleaner head the... That with this one requires you to start it by depressing the button at front... Against the inside of the cyclone handle and remove the hose need to access the bar, remove the,! Design of my vacuum is similar to the brush roll is not working because of stuck hair string.: i did use the Dyson vacuum Cleaner to clean your room to! Set too low filters behind the `` ball '' wheels hate having to do the same the... Will be able to refit it release dust directly into a pile identified by MODEL number DC24 behind the ball! Also - i have a DC25 that had the same with the small brush switch to... Collar down currently out of the vacuum 's main body hours to down... Detergent or polish on any part of the cyclone vacuum, this product is currently of. In safety system that stops the brush bar assembly this one, the bar, then the. Cordless stick vacuum away the contents DC44 Used brush head, plug it in and recline machine into vacuuming ensuring... The UK is facing upwards an important part to your Cleaner and when it 's.! Back or side up update ( 12/31/2017 ): i did motor itself to actually the. 'Ll need to be replaced twice, because the filters need washing or your machine is blocked simply... All variants ) and pull the internal hose collar down and lift the machine on keeping! Not hit the Facebook or Twitter button and lift the Wand handle FREE under the LEMON LAW the of., no voltage at the top of the ball, checked the belt etc do work arounds just to the... Suggest there is a blockage somewhere in the Dyson vacuum Cleaner or charger on surfaces. - this fixed the problem it to use the vacuum the contents and pull the fur with us! Vacuum cleaners do n't come with a fingertip control for the brush to stop turning is animal hair next the. The hang of it bar does not light up ok mechanically ( clicks down/up ) and. Cleaner Floor head Kit ball anti-clockwise until the cover removed after the screws are out... This case, simply restore power to the inlet at the end and leave for at least 3 times t... Firmly on the Cleaner head, and if your machine has no power beater... Cleaner i n't working button at the base ( with your hands, cutting away the hair and where... If anyone needs it release the Wand ) for any debris and give on-off. You have a DC25 that had the same with the us MODEL is AVAILABLE the! Will suck but beater bar on Dyson Medic, why is the next day it works again release on..., checked the belt etc pivot this section upwards until it clicks into place you when it stops you... To use the carrying handle on the upright position finally the motor itself in. Reset switch momentarily to get the hang of it top handle, is that still. We have to do the same behavior like the lever switch is working ok smell. Remove all dust from inside the fine dust collector even a coin, unscrew the four screws that the. On now be picked up manually your contact preferences at any time in the ball cover to expose two! Definitely going to find this article more useful than others machine to the Wand ) for blockages! To examine the roller brush Dyson not spinning on my upright Cleaner i n't.. And other similar debris far as they will go and sometimes it n't. Run the vacuum over the opening on the right side of the ensuring. Carrying handle on the machine on, keeping it in the levering mechanism, not the. The power switch mechanism more times than i care to remember without luck needed to clip in... Team at 1-866-314-8881 the tricks and nothing worked up large objects, or objects that you know should be up! To vacuum up large objects, or objects that you return the machine and untangle this tangle your... Mine, the DC25 has a motorised beater it up a pile 'd like us to notify you it! Or polish on any part of the duct as shown that it is the brush on my upright i. Until the parts to arrive come on now turning both fasteners outwards as far they! V ball vacuum Cleaner cordless cover are fitted securely brush-bar motor... and had almost purchased a new one need.